Customer Reviews

What drivers say about us

Read authentic reviews from our customers on Google Maps and other platforms. See what drivers in Katowice value us for.

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Tomasz Kowalski · 2 weeks ago

Professional approach to diagnosing the hybrid battery. After cell regeneration, range and fuel consumption returned to normal. Very good contact with the shop, everything explained in detail before starting the repair. Highly recommend!

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Anna Nowak · 1 month ago

I had a door dent repair (PDR) and bumper painting done here. The result exceeded my expectations — the paint match was perfect, no trace left after the dent. Very friendly service, and the car was ready on time. Thank you!

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Janusz Mazur · 2 months ago

Best hybrid service shop in the Katowice area. Fast replacement of brake discs and pads, plus an AC check. Prices are very competitive compared to the official dealer, and the service quality is top-notch.

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Karolina Wójcik · 3 months ago

Fast computer diagnostics and fix for a check engine light issue. These guys know their stuff and don't push unnecessary costs. Clean shop, and customer service is exemplary. Definitely coming back.

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Grzegorz Zając · 5 months ago

I had a full periodic service done at Hybrid Master, with oil and filter changes for both the engine and the e-CVT transmission. Everything done efficiently, following all procedures. The car drives silky smooth and quiet. Recommend to every Lexus owner.

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Marek Kaczmarek · 12 months ago

I had my AC system repaired here (replaced a leaking condenser). Had to wait a bit for an appointment, but the repair itself was done flawlessly. The AC cools superbly now, and the service price was fair.

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Piotr Wiśniewski · 8 months ago

Removed a hood dent from hail damage using the PDR method. I was worried the whole hood would need repainting, but the guys did it without any painting at all. Looks like a brand new factory car. Highly recommend this crew!

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Sebastian Duda · 1 rok temu

I've been servicing my GS here for a long time. These guys have deep knowledge of Toyota/Lexus hybrid systems. Recently had the traction battery regenerated — the car got its pep back and fuel consumption dropped. Trustworthy professionals.

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Rafał Kowalczyk · 3 dni temu

I had my engine oil and filters changed — express service, everything ready within the hour. Nice that the mechanic explained which oil is right for a hybrid system and why not every shop can work on one. Real expertise on display.

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Monika Szymańska · 1 week ago

I came here for a pre-purchase inspection before buying a used car. The mechanic checked everything very thoroughly — traction battery condition, suspension, brakes, service history. Thanks to that, I bought the car with no surprises. Worth every zloty!

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Damian Lewandowski · 3 weeks ago

Suspension repair — replaced rear shocks and front control arms. Everything done solidly and at a reasonable price. The car handles far better now. This shop was recommended by a friend and didn't disappoint. Already have my next visit planned.

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Agnieszka Piotrowska · 1 month ago

Wheel alignment after a tire change — done precisely, with a printout of before/after measurements. The car drives straight now with no correction needed. Cheaper than the official dealer, with identical or better quality. Very kind and helpful staff.

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Bartosz Grabowski · 2 months ago

Timing belt replacement along with the water pump — the job was done perfectly. The mechanic showed me the old parts and explained why it was worth doing on schedule. The car runs quiet with no rattling. Recommend to all Skoda owners!

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Elżbieta Woźniak · 3 months ago

Bodywork and paint on the front bumper after a parking lot fender-bender. The color match was perfect, the bodywork was truly solid — no visible difference between the new and old paint. The car looks brand new. Sincerely recommend!

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Wojciech Michalski · 4 months ago

Computer diagnostics plus electrical system repair — the car had strange electronics issues that other shops couldn't figure out. They found the damaged wiring within a day and fixed everything. The car runs flawlessly now. Huge thanks!

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Natalia Jabłońska · 5 months ago

AC repair — it had been ineffective for several seasons. Turned out the refrigerant was significantly low plus there was a leak. Everything was fixed efficiently, the AC now cools excellently. Fair price, deadline kept. Highly recommend!

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Łukasz Pawlak · 12 months ago

Replaced brake pads and discs on all four wheels. Job done quickly, using branded parts. After the replacement the brakes feel more confident and don't squeal. Super friendly staff, tidy shop. I already know where I'm bringing my car next time.

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Katarzyna Adamczyk · 7 months ago

Pre-sale technical inspection — the mechanic checked everything meticulously and issued a written report. This really helped me negotiate the price with the buyer. Down-to-earth, concrete service. The only downside was the wait for an appointment, but it was worth it.

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Zbigniew Nowicki · 8 months ago

Repaired driver-side door dents using the PDR method — no painting, no filler. Amazing result, you can't tell the repaired spot from the rest of the body. The price for PDR is very reasonable for this quality. Sincerely grateful!

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Izabela Kamińska · 9 months ago

I've been servicing my car here for over two years and I'm always satisfied. This time a full periodic inspection plus oil change — everything done on time and at a good price. Staff always polite and patient explaining what's being done and why.

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Henryk Ostrowski · 10 months ago

Computer diagnostics plus oxygen sensor repair — the error kept recurring, other shops suggested replacing the catalytic converter for several thousand. Here they found the real cause and fixed it for a fraction of the price. An honest shop is a rarity, and I found one here!

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Joanna Witek · 11 months ago

Roof repaint after rust bubbles — truly professional approach to surface prep and paint application. No streaks or unevenness at all. Very friendly atmosphere and flexible with scheduling. Recommend with all my heart!

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Marcin Sikora · 1 rok temu

Timing belt replacement on my Audi — an operation requiring precision and experience. The mechanics approached the job very professionally, used genuine parts. The car now runs smoothly and evenly. The price for this service was fair. Highly recommend!

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Patrycja Bąk · 1 rok temu

Electrical system repair — warning lights were flickering and the car sometimes wouldn't start. At Hybrid Master they quickly diagnosed a problem with the alternator and a worn-out battery. After the replacement the car runs with no issues at all. Thanks for reliable and fast service!

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Krzysztof Tomaszewski · 1 year 3 months ago

Bodywork after a collision — dented hood and right fender. Work done to the highest standard, the body looks brand new. Extra points for punctuality — the car was ready a day earlier than agreed. Recommend to anyone looking for a solid body shop in Katowice.

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Olga Kwiatkowska · 1 year 12 months ago

Wheel alignment after a spring replacement — adjusted precisely, the car handles confidently and evenly. Staff very kind and helpful, explained everything to me in plain language. This shop was recommended by a friend and I really don't regret it. I'll be back for every future repair.

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Stanisław Pietrzak · 1 year 8 months ago

Suspension repair — replaced stabilizer links and control arm bushings. The knocking and scraping disappeared completely. The wait for an appointment was a bit longer than I'd have liked, but the quality of the work more than makes up for it. A trustworthy shop.

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Teresa Kubiak · 2 lata temu

Pre-purchase inspection and computer diagnostics — the mechanic found hidden faults the seller hadn't mentioned. This saved me from buying a problematic car. Very thorough and detailed opinion. Recommend this service to anyone buying a used car!

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Robert Wróbel · 2 lata temu

Oil change and comprehensive inspection after 100,000 km — checked all fluids, filters, belts, brakes. Everything documented, and the mechanic personally went over the results and repair priorities with me. This level of service is rare. Definitely coming back!

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Alicja Stępień · 2 lata temu

AC repair — refrigerant top-up and expansion valve replacement. After the repair the AC works like new. Flawless service, reasonable price. This is my third time at this shop and every time the level is the same — very high. Recommend!

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Czesław Krawczyk · 2 lata temu

Replaced front and rear brake pads along with cleaning the calipers. The brakes now work confidently and with no noise at all. The mechanic was very thorough and also checked the discs — honestly said they don't need replacing yet. That level of honesty defines the best.

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Dorota Malinowska · 2 lata temu

Repainted the rear bumper after a parking lot scratch — color matched perfectly with the original, smooth and glossy surface. The car was ready on schedule. Professional and courteous staff, very competitive price. Recommend this shop with a clear conscience!

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Filip Rutkowski · 2 lata temu

Electrical system repair — strange ABS and ESP errors kept appearing. After thorough diagnostics they found a damaged wheel speed sensor. The replacement and calibration took a few hours, but the result was flawless. No warnings on the dashboard since the day of the repair. Recommend!

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Grażyna Kowalczuk · 2 lata temu

Repaired rear fender dents using the PDR method — required a lot of precision since the dent was close to an edge. Perfect result, the body shop guy truly knows his craft. Saved several hundred zloty compared to a paint shop. Sincerely recommend!

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Artur Lis · 2 lata temu

Hybrid battery regeneration — the battery had lost capacity after years of use. After the regeneration at Hybrid Master I'm back to driving on electric power around town with no issue, and range increased by over 30%. Much cheaper than a new battery. Amazing service, thank you!

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